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Warranty and Return Policy

Houston Eye Associates “Satisfaction Guarantee” Contact Lens

Houston Eye Associates is proud to serve our patients contact lens needs. Our goal is to give patients the best eyecare. We guarantee that the contact lenses we sell are top quality and free from known defects.

Patients must have a doctors prescription before a contact lens prescription can be filled.

Unopened Contact Lenses that have been purchased from Houston Eye Associates may be returned within 90 days of the original purchase date for a full refund. A restocking fee of $25.00 will be charged. Proof of purchase is required.

Damaged Contact Lens Boxes cannot be considered for refunds or exchanges. Damage is considered to be any marks, dents, tears, rips or punctures.

Doctor Changes will be replaced within 90 days of the purchase date for full credit.

Contact Lens Fitting is required for patients new to contact lenses, contact lens wearers without their current prescription, contact lens wearers who wish to change their lens type and upon doctor recommendation. Fitting fees will cover your care for 60 days from the original fitting date. The fitting fee is a service rendered and is non refundable.

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